Huawei and Honor devices

On Huawei devices with the EMUI interface, initial setup is needed in order to ensure that Kaspersky Internet Security is working properly.

Some steps may be different, depending on the device model and version of the operating system.

Step 1. Exclude Kaspersky Internet Security from battery optimization mode

Taking this step allows the display of pop-up notifications during incoming calls, even when the battery optimization mode is on.

How to exclude the app from the battery optimization mode

Step 2. Lock Kaspersky Internet Security in the device's memory

Taking this step allows the app not to be unloaded from device memory by the operating system.

How to lock the app in memory

Step 3. Turn on manual managing for launching Kaspersky Internet Security

Taking this step allows you to manage the launching of the app.

How to turn on manual managing of the app's launch

Kaspersky Internet Security also has the following known issues and possible solutions on HUAWEI and HONOR devices:

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