Kaspersky Premium

Kaspersky Premium is a combination of software solutions and premium services offering our customers comprehensive protection and convenience.

Scam prevention & assistance

If you receive a message that seems "too good to be true", Scam prevention services specialists will analyze it and warn you if it’s likely to be a scam.

Resolution Specialists will:

• Review reported offers or messages for fraudulent content
• Check that companies sending offers and messages aren't fake
• Cross-reference reported offers or messages against known scams and fraud

And provide a definitive answer within 24h as to whether the reported message is a scam or not.

Premium Support Services

Premium Support Services are not available in some regions.

Premium Support Services by Kaspersky include:

• Priority Support Line

  When you contact our Premium Support team for help, your request will be resolved with the highest priority.

• Expert Installation Services

  Kaspersky experts will install our app via remote connection and adjust settings according to your needs.

• Remote IT Services

  Contact us to get remote expert assistance on any question connected with our products. Sit back and relax while we fix it!

• Expert Virus Check & Removal

  Sometimes viruses or other malware may get on your device before you install Kaspersky. Our experts will remove malware on your PC or Mac with a Kaspersky application installed.

• PC Health Check Services

  During a Health Check, our experts will perform a multipoint inspection to ensure the highest level of protection and performance of the device.