Kaspersky Premium is a combination of software solutions and premium services offering our customers comprehensive protection and convenience.
Scam prevention & assistance
If you receive a message that seems "too good to be true", Scam prevention services specialists will analyze it and warn you if it’s likely to be a scam.
Resolution Specialists will:
And provide a definitive answer within 24h as to whether the reported message is a scam or not.
Premium Support Services
Premium Support Services are not available in some regions.
Premium Support Services by Kaspersky include:
When you contact our Premium Support team for help, your request will be resolved with the highest priority.
Kaspersky experts will install our app via remote connection and adjust settings according to your needs.
Contact us to get remote expert assistance on any question connected with our products. Sit back and relax while we fix it!
Sometimes viruses or other malware may get on your device before you install Kaspersky. Our experts will remove malware on your PC or Mac with a Kaspersky application installed.
During a Health Check, our experts will perform a multipoint inspection to ensure the highest level of protection and performance of the device.