In the Administration Console nodes tree, select the Reports node.
In the list of reports in the View and create reports section, select one for which the Report type column shows Statistics by users.
Click the View button.
The report opens in the default browser.
The report contains the following information:
Report parameters:
Report type.
Date and time of report generation.
Number of incidents selected for the report.
The reporting period.
The statuses based on which the application has selected incidents for the report.
The users for which the application has selected incidents for the report.
The categories and policies based on which the application has selected incidents for the report.
The incident table.
The Number of incidents by categories on users table contains a list of incidents selected for the report. For each user, the application displays the name of the department where the user works, the number of incidents associated with the user, and the names of categories to which these incidents belong.