Configuring the response timeout of Kaspersky Sandbox and request queue settings
To configure Kaspersky Sandbox response timeout and processing queue settings for objects that Kaspersky Endpoint Agent sends to Kaspersky Sandbox:
Open the Kaspersky Security Center Administration Console.
In the console tree, select the Policies folder.
Select the necessary policy and double-click it to open its properties.
Under Kaspersky Sandbox integration, select Advanced.
Under Timeout, enter the maximum server response timeout.
If the connection to the Kaspersky Sandbox server is not established within the specified time, the current connection attempt is aborted and Kaspersky Endpoint Agent repeats the attempt to connect to the server.
The default value is 5 seconds.
In the upper right corner of the settings group, move the toggle switch from Unaffected by policy to Under policy.
Under Kaspersky Sandbox integration, select Advanced.
Under Kaspersky Sandbox queue, in the Queue folder field enter the path to the folder that will be used for storing information about requests sent to Kaspersky Sandbox.
In the Maximum queue size (MB) field, enter the maximum allowed size of the request queue in megabytes.
If the specified queue size is exceeded, Kaspersky Endpoint Agent does not send new requests to Kaspersky Sandbox.
The default value is 100 MB.
In the upper right corner of the settings group, move the toggle switch from Unaffected by policy to Under policy.