Monitoring Kaspersky Sandbox health in KSC

Kaspersky Security Center displays devices for which integration is configured in managed device groups. Health status of these devices is displayed on the dashboard. If problems are encountered with these devices, Kaspersky Security Center displays the Critical or Warning status to alert the administrator.

Since Kaspersky Sandbox is not a standard workstation managed using the KSC, you must separately configure the display of Kaspersky Sandbox device status in KSC.

To display the status of Kaspersky Sandbox devices in KSC correctly, place Kaspersky Sandbox servers into a separate managed device groups.

To evaluate Kaspersky Sandbox health in KSC:

  1. Open the Kaspersky Security Center Administration Console.
  2. In the console tree, select the Managed devices folder, and the subfolder with the new device group in which you have placed the Kaspersky Sandbox server.
  3. Select the Kaspersky Sandbox server whose health you want to evaluate.

    The upper part of the workspace shows the device status filter and the number of servers that have the corresponding status.

  4. Select check boxes next to statuses for which you want to view information. The following Kaspersky Sandbox health statuses are available:

    KSC_status_criticalCritical status. Displayed for the following problems:

    • Device status defined by the application. The device status is defined by the managed application. Kaspersky Sandbox servers that encounter a self diagnosis problem have the status "Critical": "Problems with the Kaspersky Sandbox server. Server does not receive objects for scanning".
    • License expired. The device is visible on the network, but its license has expired.

    KSC_status_warningWarning status. Displayed for the following problems:

    • License expires soon. The device is visible on the network, but the license will expire in less than the specified number of days.
    • Databases are outdated. Double-click to open the status conditions window and enter 1 as the value. Kaspersky Sandbox servers that have not successfully run the database update task for over a day have the "Warning" status.

    KSC_status_OKOK status. Displayed if Kaspersky Sandbox servers do not have problems with self diagnosis, application activation and database update.

    The Kaspersky Sandbox server list displays servers that match your status filtering conditions.

  5. Select the server for which you want to view status information.

    In the right part of the workspace, a panel is displayed with the description of the Kaspersky Sandbox device status.

See also

Monitoring of application operation

Information about self diagnostics of the application in Kaspersky Sandbox web interface

Information about database update state in Kaspersky Sandbox web interface

Information about the application activation state and the license validity period in the Kaspersky Sandbox web interface

Configuring the data display period on the diagram in the Kaspersky Sandbox web interface

Monitoring the processing of objects received from Kaspersky Endpoint Agent in the Kaspersky Sandbox web interface

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