To update the solution, you must first update all Kaspersky Security Center components including the Network Agent on user computers and Web Console to version 13.2 or later. If you are using Kaspersky Security Center Cloud Console, you only need to update the Network Agent.
Updating the solution when using EPP applications with built-in Kaspersky Sandbox support
When using EPP applications with built-in Kaspersky Sandbox support, updating Kaspersky Sandbox 2.0 involves the following steps:
The application does not have a standard upgrade procedure. You must remove the 1.0 version and then install the 2.0 version.
Install Kaspersky Sandbox and Kaspersky Endpoint Security for Windows web plug-ins for Kaspersky Security Center Web Console with support for Kaspersky Sandbox 2.0 functionality.
For details about installing the Kaspersky Endpoint Security web plug-in, see the Online Help of Kaspersky Endpoint Security 11.7 and later for Windows.
Run the Kaspersky Security Center Policy and Task Migration Wizard and complete all steps of the wizard.
After completing the migration, make sure that policies of Kaspersky Endpoint Security for Windows have correct addresses for Kaspersky Sandbox 2.0 servers.
For details about migrating from Kaspersky Endpoint Agent to Kaspersky Endpoint Security, see the Migrating the [KES+KEA] configuration to [KES+built-in agent] configuration section in the Kaspersky Endpoint Security for Windows Help.
Update Kaspersky Endpoint Security to the version that supports Kaspersky Sandbox 2.0 functionality on devices that you want to protect.
Kaspersky Endpoint Security for Windows supports integration starting with version 11.7. For details on the supported versions of the applications, refer to the Hardware and Software Requirements section.
For information about the update, see the Online Help of Kaspersky Endpoint Security for Windows 11.7 or later. You do not have to re-activate the application after the update.
Updating the solution when using EPP applications without built-in Kaspersky Sandbox support
When using EPP applications without built-in Kaspersky Sandbox support, updating Kaspersky Sandbox 2.0 involves the following steps:
The application does not have a standard upgrade procedure. You must remove the 1.0 version and then install the 2.0 version.
Install Kaspersky Sandbox and Kaspersky Endpoint Agent web plug-ins for Kaspersky Security Center Web Console with support for Kaspersky Sandbox 2.0 functionality.
For details about installing the Kaspersky Endpoint Agent web plug-in, see Kaspersky Endpoint Agent 3.13 for Windows Online Help.
Update Kaspersky Endpoint Agent to the version that supports Kaspersky Sandbox 2.0 functionality on devices that you want to protect.
For information about the update, see Kaspersky Endpoint Agent 3.13 for Windows Online Help. You do not have to re-activate the application after the update.