Administration Server functional failure events

The table below shows the events of Kaspersky Security Center Administration Server that have the Functional failure severity level.

Administration Server functional failure events

Event type display name

Event type ID

Event type

Description

Default storage term

Runtime error

4125

KLSRV_RUNTIME_ERROR

Events of this type occur because of unknown issues.

Most often these are DBMS issues, network issues, and other software and hardware issues.

Details of the event can be found in the event description.

180 days

Limit of installations has been exceeded for one of the licensed applications groups

4126

KLSRV_INVLICPROD_EXCEDED

Administration Server generates events of this type periodically (every hour). Events of this type occur if in Kaspersky Security Center you manage license keys of third-party applications and if the number of installations has exceeded the limit set by the license key of the third-party application.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete the third-party application from devices on which the application is not in use.
  • Use a third-party license for more devices.

You can manage license keys of third-party applications using the functionality of licensed applications groups. A licensed applications group includes third-party applications that meet criteria set by you.

180 days

Failed to poll the cloud segment

4143

KLSRV_KLCLOUD_SCAN_ERROR

Events of this type occur when Administration Server fails to poll a network segment in a cloud environment.

Read the details in the event description and respond accordingly.

Not stored

Failed to copy the updates to the specified folder

4123

KLSRV_UPD_REPL_FAIL

Events of this type occur when software updates are copied to an additional shared folder(s).

You can respond to the event in the following ways:

  • Check whether the user account that is employed to gain access to the folder(s) has write permission.
  • Check whether a user name and/or a password to the folder(s) changed.
  • Check the internet connection, as it might be the cause of the event. Follow the instructions to update databases and software modules.

180 days

No free disk space

4107

KLSRV_DISK_FULL

Events of this type occur when the hard drive of the device on which Administration Server is installed runs out of free space.

Free up disk space on the device.

180 days

Shared folder is not available

4108

KLSRV_SHARED_FOLDER_UNAVAILABLE

Events of this type occur if the shared folder of Administration Server is not available.

You can respond to the event in the following ways:

  • Check whether the Administration Server (where the shared folder is located) is turned on and available.
  • Check whether a user name and/or a password to the folder is/are changed.
  • Check the network connection.

180 days

The Administration Server database is unavailable

4109

KLSRV_DATABASE_UNAVAILABLE

Events of this type occur if the Administration Server database becomes unavailable.

You can respond to the event in the following ways:

  • Check whether the remote server that has SQL Server installed is available.
  • View the DBMS logs to discover the reason for Administration Server database unavailability. For example, because of preventive maintenance a remote server with SQL Server installed might be unavailable.

180 days

No free space in the Administration Server database

4110

KLSRV_DATABASE_FULL

Events of this type occur when there is no free space in the Administration Server database.

Administration Server does not function when its database has reached its capacity and when further recording to the database is not possible.

Following are the causes of this event, depending on the DBMS that you use, and appropriate responses to the event:

180 days

See also:

Administration Server critical events

Administration Server informational events

Administration Server warning events

About events in Kaspersky Security Center

Page top