Disinfecting an unprocessed file

To start disinfection of an unprocessed file:

  1. In the console tree, in the Repositories folder select the Active threats subfolder.
  2. In the workspace of the Active threats folder, select the file that you have to disinfect.
  3. Start disinfection of the file in one of the following ways:
    • By selecting Disinfect in the context menu of the file.
    • By clicking the Disinfect link in the information box for the selected file.

The attempt to disinfect this file is then performed.

If the file is disinfected, the security application installed on the client device restores it to its original folder. The record of the file is removed from the list in the Active threats folder. If the file cannot be disinfected, the security application installed on the device deletes it from that device. The record of the file is removed from the list in the Active threats folder.

File disinfection and deletion capability may vary depending on which security application is installed, its version and settings.

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