Downloading a file from repositories

Kaspersky Security Center Cloud Console enables you to download copies of files that a security application placed in Quarantine or Backup on a client device. Files are copied to the destination that you specify.

You can download files only if one of the following conditions is met: the Do not disconnect from the Administration Server option is enabled in the settings of the device, a push server is in use, or a connection gateway is in use. Otherwise, downloading is not possible.

The maximum total number of devices with the Do not disconnect from the Administration Server option selected is 300.

To save a copy of file from Quarantine or Backup to a hard drive:

Do one of the following:
- If you want to save a copy of file from Quarantine, in the main menu, go to Operations → Repositories → Quarantine.
- If you want to save a copy of file from Backup, in the main menu, go to Operations → Repositories → Backup.
In the window that opens, select a file that you want to download and click Download.

The download starts. A copy of the file that had been placed in Quarantine on the client device is saved to the specified folder.