You have to enable Microsoft Entra ID polling to add the users from your Microsoft Entra ID to Kaspersky Security Center Cloud Console.
To enable Microsoft Entra ID polling:
In the main menu, click the settings icon () next to the name of the Administration Server.
The Administration Server properties window opens.
On the General tab, select the Microsoft Entra ID section.
In the User discovery section, turn on the Microsoft Entra ID polling toggle button.
If you want to change the default polling schedule, click the Schedule settings button, specify the polling frequency and time in the window that opens, and then click the Save button.
Microsoft Entra ID polling will run according to the schedule that you configure.
If you want to run Microsoft Entra ID polling immediately, click the Run now button.
The users are loading. When the users are loaded, the Microsoft Entra ID polling is finished.
Click the Save button.
The Microsoft Entra ID polling is complete, and the users from your Microsoft Entra ID are added to Kaspersky Security Center Cloud Console.