Granting access to an encrypted drive in offline mode

A user can request access to an encrypted device, for example, when Kaspersky Endpoint Security for Windows is not installed on the managed device. After you receive the request, you can create an access key file and send it to the user. All of the use cases and detailed instructions are provided in the Kaspersky Endpoint Security for Windows Help.

To grant access to an encrypted drive in offline mode:

1. Get a request access file from a user (a file with the FDERTC extension). Follow the instructions in the Kaspersky Endpoint Security for Windows Help to generate the file in Kaspersky Endpoint Security for Windows.
2. In the main menu, go to Operations → Data encryption and protection → Encrypted drives.

   A list of encrypted drives appears.

3. Select the drive to which the user requested access.
4. Click the Grant access to the device in offline mode button.
5. In the window that opens, select the Kaspersky Endpoint Security for Windows plug-in.
6. Follow the instructions provided in the Kaspersky Endpoint Security for Windows Help (see the instructions for Kaspersky Security Center Web Console at the end of the section).

After that, the user applies the received file to access the encrypted drive and read data stored on the drive.

See also: Compatible Kaspersky applications and solutions Scenario: Configuring network protection

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