Downloading system information from a client device

To download system information from a client device:

  1. Open the remote diagnostics window of a client device.
  2. In the remote diagnostics window, select the System information tab.
  3. Click the Download button to download the system information about the client device.

    If you obtain system information about a Linux-based device, a dump file for emergency terminated applications is added to the resulting file.

The file with information is downloaded to the specified location.

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