Downloading trace files of an application
To download a trace file of an application:
- Open the remote diagnostics window of a client device.
- In the remote diagnostics window, select the 卡巴斯基应用程序 tab.
In the 应用程序管理 section, the list of Kaspersky applications installed on the device displays.
- In the list of applications, select the application for which you want to download a trace file.
- In the 跟踪 section, click the 跟踪文件 button.
This opens the 设备跟踪日志 window, where a list of trace files is displayed.
- In the list of trace files, select the file that you want to download.
- Do one of the following:
- Download the selected file by clicking 下载. You can select one or several files for downloading.
- Download a portion of the selected file:
- Click 下载一部分.
You cannot download portions of several files at the same time. If you select more than one trace file, the 下载一部分 button will be disabled.
- In the window that opens, specify the name and the file portion to download, according to your needs.
For Linux-based devices, editing the file portion name is not available.
- Click 下载.
The selected file, or its portion, is downloaded to the location that you specify.
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