Creating a connection profile for out-of-office users

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To create a profile for connecting Network Agent to Administration Server for out-of-office users:

  1. If you want to create a connection profile for a group of managed devices, open the Network Agent policy of this group. To do this, do the following:
    1. In the main menu, go to Asset managementPolicies & profiles.
    2. Select the administration group for which the connection profile is to be created:
      • For the root group, you can proceed to the next step.
      • For a subgroup, click the Show hierarchy button at the top of the page, and then in the window that opens, click the name of the required subgroup.

      The path to the selected group is displayed at the top of the page. If necessary, you can click a link with the administration group name to go to the group. By default, the last link in the path is inactive. Also, you can close the hierarchy window by clicking the Hide hierarchy button.

    3. Add the Network Agent policy for the group of managed devices. If you have already created it, click the Network Agent policy name to open the policy properties.
  2. If you want to create a connection profile for a specific managed device, do the following:
    1. In the main menu, go to Asset managementAssets (Devices).
    2. Click the name of the managed device.
    3. In the managed device properties window that opens, go to the Applications tab.
    4. Click the name of the Network Agent policy to which only the selected managed device applies.
  3. In the properties window that opens, go to Application settings → Connectivity → Connection profiles.
  4. In the Administration Server connection profiles section, click the Add button.

    By default, the list of connection profiles contains the <Offline mode> and <Home Administration Server> profiles. Profiles cannot be edited or removed.

    The <Offline mode> profile does not specify any Server for connection. Therefore, Network Agent, when switched to that profile, does not attempt to connect to any Administration Server while applications installed on client devices run under out-of-office policies. The <Offline mode> profile can be used if devices are disconnected from the network.

    The <Home Administration Server> profile specifies the connection for the Administration Server that was selected during Network Agent installation. The <Home Administration Server> profile is applied when a device is reconnected to the home Administration Server after it was running on an external network for some time.

  5. In the Configure profile window that opens, configure the connection profile:
    • Profile name
    • Administration Server address
    • Port number
    • SSL port
    • Use SSL connection
    • Select the Use proxy server option if you want to use a proxy server when connecting to the internet. If this option is selected, fields are available for entering settings. Specify the following settings for a proxy server connection:
      • Address
      • Port number
      • Proxy server authentication
      • User name
      • Password
    • Connection gateway address
    • Enable out-of-office mode when Administration Server is not available
    • Use to receive updates only
    • Synchronize connection settings with the Administration Server settings specified in this profile

A profile for connecting Network Agent to Administration Server is created for out-of-office users. When Network Agent connects to Administration Server by using this profile, applications installed on the client device will use policies for devices in out-of-office mode or out-of-office policies.

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