To activate the application, sign into your My Kaspersky account and in doing so connect to My Kaspersky. Kaspersky Security Cloud does not operate if your device is not connected to My Kaspersky. If you previously entered your credentials in another Kaspersky application on this device, Kaspersky Security Cloud will connect to My Kaspersky automatically. If the application fails to automatically connect your device to My Kaspersky, you need to manually enter your credentials to sign in.
If you have a My Kaspersky account:
Enter the email address that you used when creating the account.
Enter the password for your account.
Enter the code shown on the picture and click the Continue button.
This step is only available if you entered an incorrect email address or password several times.
If you configured SMS authorization on My Kaspersky, a text message containing the authorization code will be sent to your phone. In the entry field, enter the authorization code and click the Continue button.
If the message with the authorization code is not delivered, do one of the following:
Click the Get a new code button to request the code again.
Click the Did not receive the code button to find out how to solve this problem.
If you connect to My Kaspersky in the European Union, the United Kingdom, Brazil, or in case you are a California resident, the application will prompt you to read and accept the Regulation on data provisioning. If you accept the terms of the statement, click the Accept and connect button.
The application will be connected to My Kaspersky.
If the application detected several active licenses, for example, for Kaspersky Security Cloud – Personal and Kaspersky Security Cloud – Family, the Choose subscription window will pop up. Click the Select button to choose the subscription under which Kaspersky Security Cloud will be used.
Enter your email address in the Enter email address field and click the button next to the entry field.
If the application fails to automatically detect your region, you will be asked to select one. The applications that you can install and the available payment methods that you can use depend on your selected region. Enter your region and click Confirm.
Enter your password in the Password field and click the button next to the entry field.
The password must contain at least 8 characters, which must include one numeral, one uppercase letter, and one lowercase letter.
Select the I agree to provide Kaspersky with my email address to receive personalized marketing offers check box if you want to receive Kaspersky notifications in your mailbox.
If the application is used in the European Union, the United Kingdom, Brazil, or by California residents, this check box will display the text I confirm that I allow AO Kaspersky Lab to use my email address, first name, and last name to contact me by email about personalized special offers, reviews, surveys, order completion reminders, relevant news and events or I confirm that I allow AO Kaspersky Lab to use my email address to contact me by email about personalized special offers, reviews, surveys, order completion reminders, relevant news and events.
Enter your first name in the Your first name field.
Enter your last name in the Your last name field.
Click the Create button.
A message will be sent to your email address, containing a link that you must click to activate your My Kaspersky account.
Click the link to activate your account on My Kaspersky portal.
The field layout during creating an account is composed by Kaspersky experts and may change.