Kaspersky Secure Connection for Android
- Overview of Kaspersky Secure Connection for Android
- Installing and uninstalling the app
- Configuring the app
- Licensing
- Viewing information about the subscription
- Managing subscriptions
- About the End User License Agreement
- About the activation code
- About subscription to Kaspersky Secure Connection
- Standard version of Kaspersky Secure Connection
- Extended version of Kaspersky Secure Connection
- About the license
- About data provision
- Compliance with European Union law
- Using secure connection
- Turning on secure connection
- Viewing the secure connection state and available traffic
- Using the extended version of Kaspersky Secure Connection
- Configuring Adaptive Security
- Choosing the virtual server
- Viewing the statistics of secure traffic use on My Kaspersky
- Restrictions for the use of secure connection
- Using My Kaspersky
- Contact Technical Support
- Known issues
- Sources of information about the app
- Glossary
- Legal
- For beta testers
Contact Technical Support > Get technical support on My Kaspersky
Get technical support on My Kaspersky
Get technical support on My Kaspersky
My Kaspersky is a one-stop online resource for managing the protection of your devices and activation codes for Kaspersky Lab applications and for requesting technical support.
To access My Kaspersky, you must have an account. Register by entering your email address and creating a password.
You can receive technical support via My Kaspersky in the following ways:
- Send email requests to Technical Support.
- Contact Technical Support without using email.
- Track the status of your requests in real time.
You can also view a complete history of your technical support requests.
Email request to Technical Support
When sending a request to Technical Support by email, specify the following information:
- Message subject
- Application name and version number
- Operating system name and version number
- Problem description
The answer from Technical Support to your question is sent to your My Kaspersky account and to the email address that you indicated when registering your account.
Article ID: 35517, Last review: Nov 12, 2019