About data provided
View information about the data provided to Kaspersky while using previous versions of the application
Data provided to Kaspersky by using Kaspersky VPN 2.9
Kaspersky protects any information received in accordance with law and applicable Kaspersky rules. Data is transmitted over a secure channel.
Personal data provided
You agree to provide Kaspersky with personal data by accepting the End User License Agreement, Privacy Policy, Statement Regarding Data Processing For Marketing Purposes (Marketing Statement), Statement Regarding Data Processing For Purpose Of Completing A Purchase (Purchase Statement), or Statement Regarding Data Processing For Purpose Of Using Web-Portal (Web-Portal Statement). You can view the list of data provided under the terms of each legal document in the corresponding legal document.
You can view the License Agreement in the App Store.
Read the Marketing Statement and disable sending data
- In the menu bar, click the application icon and choose Preferences.
The application preferences window opens.
- In the Improved experience section, click Show Marketing Statement if you want to read the terms of the Marketing Statement.
A window with the Marketing Statement opens.
- If you want to disable sending data, deselect the Help Kaspersky improve its products by sending information about the application and its operating environment checkbox.
If you don't want Kaspersky to receive and process the data provided under the Purchase Statement, you can revoke your acceptance by disconnecting your subscription.
Disconnect an anonymous subscription from your device
- In the subscription card of the main application window, click Details.
A window with the current subscription status opens.
- Click Subscription Details.
A window with the current subscription details appears.
- Click Disconnect from Subscription.
- Confirm the action by clicking Disconnect from Subscription again.
Your application switches to the Standard version.
Important: After you disconnect Kaspersky VPN from the subscription, the subscription remains active. For more information about the subscription terms, see About the subscription.
If you don't want Kaspersky to receive the data provided under the Web-Portal Statement, you can revoke your acceptance signing out of My Kaspersky.
Sign out of My Kaspersky
- In the lower-left corner of the main application window, click your email address.
- In the dialog that opens, click Sign Out.
If you don't want Kaspersky to process the data provided under the Web-Portal Statement, you need to delete your My Kaspersky account. For more information about deleting a My Kaspersky account, see the My Kaspersky help.
Important: When you sign out of or delete a My Kaspersky account, Kaspersky VPN switches to the Standard version.
Non-personal data provided
You agree to provide Kaspersky with non-personal data by accepting the End User License Agreement.
Non-personal data provided for improving software quality:
- Information about the End User's Computer on which the Software is installed: device model; OS build number; extended information about the OS edition; operating system family; OS Service Pack version; version of the operating system installed on the user's computer; OS bit size; OS edition; Software localization; device type (laptop, desktop, tablet); OS type (server, workstation, domain controller).
- Information about the Rightholder's Software: Software operating mode; full version of the Software; Software ID; Software localization; Software rebranding ID; Software group; the result of the Software action; error code; Software installation/uninstallation status; installation error code; flag indicating whether the installation was aborted by the user; duration of Software installation in seconds; installation type (new installation, update).
- Information about the use of Kaspersky Security Network (KSN): the config identifier; protocol used to exchange data with KSN; ID of the KSN service accessed by the Software; date and time when statistics stopped being received; number of KSN connections taken from the cache; number of requests for which a response was found in the local request database; number of unsuccessful KSN connections; number of unsuccessful KSN transactions; temporal distribution of canceled requests to KSN; temporal distribution of unsuccessful KSN connections; temporal distribution of unsuccessful KSN transactions; temporal distribution of successful KSN connections; temporal distribution of successful KSN transactions; temporal distribution of successful requests to KSN; temporal distribution of requests to KSN that timed out; number of new KSN connections; number of unsuccessful requests to KSN caused by routing errors; number of unsuccessful requests caused by KSN being disabled in the Software settings; number of unsuccessful requests to KSN caused by network problems; number of successful KSN connections; number of successful KSN transactions; total number of requests to KSN; date and time when statistics started being received.
- Reason for VPN session interruption; VPN session duration; ID of the topic in the Software help; link name; volume of inbound traffic; volume of outbound traffic; exit country of VPN traffic; ID of the starting scenario of VPN connection.
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