Creating a system state report

To create an operating system state report:

  1. Open the main application window.
  2. In the main application window, click the Menu button.
  3. Select Customer Service → Support Tools → Open from the drop-down menu.
  4. Click the How to create an operating system state report link.

    Your browser opens a Knowledge Base article on how to create an operating system state report.

  5. Follow the instructions in the Knowledge Base article.
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