Kaspersky Safe Kids for Android/iOS
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Contents

[Topic 93951]

About free, trial, and Premium versions

You can use the following versions of the application:

  • Free version. The free version of Kaspersky Safe Kids offers the basic functionality. You can switch from the free version to the Premium version by purchasing the Premium version in the online store or on the My Kaspersky website.
  • Trial version. The trial version lets you use full app functionality during a trial period without paying a fee. You can switch from the trial version to the Premium version of the app. At the end of your trial period, you’ll be automatically charged the amount in your subscription agreement. To avoid charges, cancel the subscription before the trial period expires.
  • Premium version. The Premium version of Kaspersky Safe Kids offers the application's full functionality. The Premium version has a limited subscription period. When the subscription expires, the application's Premium features are disabled and the application switches to the free version. You can continue using the free version of Kaspersky Safe Kids or renew the Premium version.
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[Topic 209846]

About the subscription

A subscription for Kaspersky Safe Kids Premium is the purchase of the right to use the application according to specific parameters (for example, subscription expiration date, number of devices).

You can manage your subscription via your personal account page with the service provider (for example, via App Store, Huawei AppGallery, or other mobile app store).

A subscription can be renewed automatically or manually. An auto-renewed subscription automatically renews at the end of each subscription period until you cancel it. A manually renewed subscription must be renewed at the end of each subscription period. When a manually renewed subscription expires, you might be granted a grace period, during which the application remains fully functional.

Ordering a subscription for Kaspersky Safe Kids does not cancel your other subscriptions that include Kaspersky Safe Kids. To avoid additional charges, make sure you have canceled or disabled autorenewal for subscriptions that you don't need.

Cancel a subscription for Kaspersky Safe Kids or switch to manual renewal:

  1. Go to your personal account page with the service provider.
  2. Check if there are any active subscriptions that include Kaspersky Safe Kids.
  3. Cancel or disable autorenewal for subscriptions that you don't need.

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[Topic 159040_1]

About the activation code

An activation code is a unique sequence of 20 letters and numbers. You enter an activation code on the My Kaspersky website to activate the premium version of Kaspersky Safe Kids. The premium version's subscription period starts when you enter the activation code on the My Kaspersky website.

If your My Kaspersky account already has a valid activation code for Kaspersky Safe Kids, the application recognizes the activation code and switches to the premium version when you connect to My Kaspersky with your account.

You can obtain an activation code in one of the following ways:

  • If you have purchased Kaspersky Total Security integrated solution, an activation code for Kaspersky Safe Kids is provided according the licensing terms of these applications.
  • If you have purchased or subscribed to Kaspersky Security Cloud – Family package, an activation code for Kaspersky Safe Kids is provided according the licensing terms of Kaspersky Security Cloud.
  • If you have purchased Kaspersky Safe Kids in the online store or on My Kaspersky, an activation code is sent to the email address that you specified when ordering the product.

Contact Customer Service to recover your activation code if you lose it.

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[Topic 151619]

View subscription information

You can check the subscription term on a parent's mobile device with Kaspersky Safe Kids installed.

Subscription information is displayed only in the Premium version of the app.

To check the subscription term on a parent's mobile device,

On the Kaspersky Safe Kids navigation bar, tap on Android device and Additional on iOS device.

The subscription term is displayed in the upper part of the screen. For more information, tap the subscription term.

In the Subscriptions section on My Kaspersky, you can view the key, subscription term, and other information about the subscription.

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[Topic 209847]

Activate the Premium version of the app

To use all features of the app, activate the Premium version of Kaspersky Safe Kids on the parent's device.

You must have a working Internet connection to activate the Premium version of the app.

Activating the Premium version of the app on Android device

  1. On the Kaspersky Safe Kids navigation bar, tap  → Get premium features.
  2. View the Premium features of the app and then tap the button with the price of the subscription.
  3. Sign in to your Account.
  4. Complete the purchase.

    After you purchase the subscription, information about the current subscription is displayed in the app menu.

Activating the Premium version of the app on iOS device

  1. On the Kaspersky Safe Kids navigation bar, tap Purchases.
  2. View the Premium features of the app and then tap the button with the price of the subscription.
  3. Enter your Apple ID password.
  4. Confirm the purchase.

    After you purchase the subscription, information about the current subscription is displayed in the app menu.

Activation of Kaspersky Safe Kids can take some time. Until the activation process is complete, the limitations of the free version are applied. If the application has not been activated, contact Customer Service.

You can also purchase a subscription in the online store or on My Kaspersky.

If you purchase a subscription, Kaspersky Safe Kids apps on all devices connected to your My Kaspersky account will switch to the Premium version.

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[Topic 209848_1]