Activating and deactivating the HelpDesk account
To activate or deactivate the HelpDesk account:
- In the main window of the program web interface, open the management console tree and select the Settings section and General Settings subsection.
- In the Activate HelpDesk Account section, do one of the following:
- Flip on the toggle switch next to the name of the Activate HelpDesk Account settings group if you want to activate the HelpDesk account.
- Flip off the toggle switch next to the name of the Activate HelpDesk Account settings group if you want to deactivate the HelpDesk account.
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