About the event log

Various events occur during the operation of Kaspersky Secure Mail Gateway. They reflect changes in the status of the program. To allow the program administrator to analyze errors in program settings and enable Kaspersky Lab representatives to provide effective technical support, Kaspersky Secure Mail Gateway logs information about such events in the event log.

Event log data is stored for the entire duration of Kaspersky Secure Mail Gateway usage and is deleted permanently when the program is uninstalled. Event log files are automatically rotated when the files reach the file size limit.

Kaspersky Secure Mail Gateway keeps the event log within the operating system log (syslog) in the Mail category. You can change the category of the event log.

Kaspersky Secure Mail Gateway categorizes events in terms of the following levels:

By default, Kaspersky Secure Mail Gateway logs only events with the Info importance level in the event log (see table below). You can configure all program events to be recorded in the log.

Events in the event log

 

Event

Description

Event level

RuleSettingsChangedEvent

Message processing rule settings have been changed.

Info

TaskSettingsChangedEvent

Task settings have been changed.

Info

MessageProcessedEvent

Message has been processed.

Info

MessageNotProcessedEvent

Message has not been processed.

Info

MessageQuarantinedEvent

Message has been placed in Backup.

Info

ProductStartEvent

Application has been started.

Info

ScheduledReportError

Error creating scheduled report.

Error

ScheduledReportGenerated

Scheduled report has been generated.

Info

BackupLimitReachedEvent

Backup size limit has been reached.

Info

BackupRestoreAvThreatEvent

Message from Backup has been saved to a file or sent to recipients.

Info

BackupAddErrorEvent

Error adding message to Backup.

Error

BackupRotateErrorEvent

Error automatically freeing up space in Backup.

Error

AvUpdateErrorEvent

Error updating Anti-Virus databases.

Error

AvBasesLoadError

Error loading Anti-Virus databases.

Error

AspUpdateErrorEvent

Error updating Anti-Spam databases.

Error

AspBasesLoadError

Error loading Anti-Spam databases.

Error

ApUpdateErrorEvent

Error updating Anti-Phishing databases.

Error

ApBasesLoadError

Error loading Anti-Phishing databases.

Error

AvBasesAttachedEvent

Anti-Virus databases have been updated.

Info

ApBasesAttachedEvent

Anti-Phishing databases have been updated.

Info

AspBasesAttachedEvent

Anti-Spam databases have been updated.

Info

NothingToUpdateEvent

No update required.

Info

AvBasesOutdatedEvent

Anti-Virus databases are out of date.

Info

AspBasesOutdatedEvent

Anti-Spam databases are out of date.

Info

ApBasesOutdatedEvent

Anti-Phishing databases are out of date.

Info

AvBasesObsoleteEvent

Anti-Virus databases are obsolete.

Info

AspBasesObsoleteEvent

Anti-Spam databases are obsolete.

Info

ApBasesObsoleteEvent

Anti-Phishing databases are obsolete.

Info

AvBasesAppliedEvent

Anti-Virus databases have been downloaded.

Info

AspBasesAppliedEvent

Anti-Spam databases have been downloaded.

Info

ApBasesAppliedEvent

Anti-Phishing databases have been downloaded.

Info

LicenseBlacklistedEvent

Key is in the black list of keys.

Error

LicenseExpiredEvent

License has expired.

Error

LicenseExpiresSoonEvent

License expires soon.

Info

LicenseErrorEvent

Key related error.

Error

LicenseInstalledEvent

Key has been added.

Info

LicenseRevokedEvent

Key has been deleted.

Info

TaskCrashEvent

Process returned an error.

Error

TaskRestartEvent

Process has been restarted.

Info

QueueFlushMessageSuccessEvent

Forced delivery of a single message from the queue is successful.

Info

QueueFlushMessageFailureEvent

Forced delivery of a single message from the queue returned an error.

Error

QueueFlushAllSuccessEvent

Forced delivery of all messages from the queue is successful.

Info

QueueFlushAllFailureEvent

Forced delivery of all messages from the queue returned an error.

Error

QueueDeleteMessageSuccessEvent

Removal of a single message from the queue is successful.

Info

QueueDeleteMessageFailureEvent

Removal of a single message from the queue returned an error.

Error

QueueDeleteAllSuccessEvent

Removal of all messages from the queue is successful.

Info

QueueDeleteAllFailureEvent

Removal of all messages from the queue returned an error.

Error

MailProcessingChangeSuccessEvent

Change of the message send or receive status: successful.

Info

MailProcessingChangeFailureEvent

Change of the message send or receive status: error.

Error

TLSServerCertificateWasChanged

Modifying a TLS certificate.

Info

See also

Kaspersky Secure Mail Gateway event log

Viewing the event log

Downloading the event log to hard drive

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