Trace files of the Kaspersky Security Components Installation Wizard

Information about the progress and results of the Kaspersky Security components installation wizard is written to trace files. If installation, upgrade, or removal of the Integration Server or Integration Server Console ends with an error, you can use these trace files when contacting Technical Support.

Trace files of the Kaspersky Security components installation wizard are TXT files. They are automatically saved on the same device where the Wizard was started.

If you installed Kaspersky Security components or downloaded SVM images, the trace files are saved to an archive in the path %temp%\Kaspersky_Security_for_Virtualization_<version number>_Light_Agent_BundleInitialInstall_logs_<date and time>.zip, where:

• <version number> is the version number of the Kaspersky Security solution.
• <date and time> is the date and time when the installation was completed.

If you upgraded Kaspersky Security components, the trace files are saved to an archive in the path %temp%\Kaspersky_Security_for_Virtualization_<version number>_Light_Agent_BundleMajorUpgrade_logs_<date and time>.zip, where:

• <version number> is the version number of the Kaspersky Security solution.
• <date and time> is the date and time when the upgrade was completed.

If you removed Kaspersky Security components, the trace files are saved to an archive in the path %temp%\Kaspersky_Security_for_Virtualization_<version number>_Light_Agent_BundleUninstall_logs_<date and time>.zip, where:

• <version number> is the version number of the Kaspersky Security solution.
• <date and time> refers to the date and time when the removal was completed.

The following information may be saved in the Kaspersky Security components installation wizard trace file:

• Diagnostic information about the process of installation, upgrade, or removal of Kaspersky Security components.
• Name of the device on which the user started the procedure for installing, upgrading or removing Kaspersky Security components.
• Name of the user that initiated the procedure.

Access to trace files of the Kaspersky Security components installation wizard is restricted. For access, you need the rights of a system or local administrator; the user that initiated the installation, update, or removal of Kaspersky Security components also has access.

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