How to proceed to remote management of computer protection

To proceed to remote management of computer protection, you need to connect your device to My Kaspersky. If you previously entered your credentials in another Kaspersky application on this computer, Kaspersky Security Cloud will connect to My Kaspersky automatically. If the application fails to automatically connect your device to My Kaspersky, you need to connect manually.

To connect a device to My Kaspersky:

  1. Open the main application window.
  2. Click the My Kaspersky button.
  3. Click the Sign In button.

    In some regions, when you connect to My Kaspersky you accept the Statement regarding data processing for purpose of using Web-Portal located at the following path: <disk>:\Program Files (x86)\Kaspersky Lab\Kaspersky Total Security 21.3\Doc\KAV-KIS-PURE-KFA\<language>\consumer_gdpr_kav_kis_kts_kfa_2021_tr_mykaspersky_mykaspersky.txt (for 64-bit systems) or <disk>:\Program Files\Kaspersky Lab\Kaspersky Total Security 21.3\Doc\KAV-KIS-PURE-KFA\<language>\consumer_gdpr_kav_kis_kts_kfa_2021_tr_mykaspersky_mykaspersky.txt (for 32-bit systems).

    • In the Connect to My Kaspersky window, enter the credentials to connect the application to My Kaspersky and click the Sign in button.
    • If you do not have a My Kaspersky account yet:
      1. Click the Create Account button and register on My Kaspersky.
      2. Click the Create button.

The application will connect your device to My Kaspersky.

To proceed to remote management of computer protection:

  1. Open the main application window.
  2. Click the My Kaspersky button.
  3. In the My Kaspersky window, click the Go to My Kaspersky button.

The My Kaspersky window opens in the default browser.

A connection to My Kaspersky may fail due to a My Kaspersky malfunction. When this happens, Kaspersky Total Security displays a notification about problems experienced by My Kaspersky that are being resolved by Kaspersky staff. If you are unable to connect to My Kaspersky due to a My Kaspersky malfunction, retry connecting later.

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