To proceed to remote management of computer protection, you need to connect your device to My Kaspersky portal. If you previously entered your credentials in another Kaspersky Lab application on this computer, Kaspersky Security Cloud will connect to My Kaspersky portal automatically. If the application fails to automatically connect your device to the portal, you need to connect manually.
To connect a device to My Kaspersky portal:
The application will connect your device to My Kaspersky portal
To proceed to remote management of computer protection:
The My Kaspersky portal window opens in the default browser.
A connection to My Kaspersky portal may fail due to a portal malfunction. When this happens, Kaspersky Anti-Virus displays a notification about problems experienced by My Kaspersky portal that are being resolved by Kaspersky Lab staff. If you are unable to connect to My Kaspersky portal due to a portal malfunction, retry connecting later.
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