The following sections explain how to enable and disable tracing for Kaspersky Security Integration with ConnectWise Manage components.
You may have to save traces of Kaspersky Security Integration with ConnectWise Manage, for example, if you contact Technical Support and they ask you to provide the traces for diagnostics and troubleshooting. It is recommended to disable tracing when an issue is resolved, as tracing requires additional resources and additional memory to store trace files. It is also recommended to remove trace files from your computer after the issue that required tracing is resolved, because the trace files may contain personal and confidential data.
By default, tracing is disabled.
There are two ways of enabling and disabling tracing for Kaspersky Security Integration with ConnectWise Manage components: