Kaspersky Security Integrations for MSP

Removing the "bridge" role from a computer

The "bridge" role shows that a computer with such a role interacts with Kaspersky Endpoint Security Cloud, connecting it to ConnectWise Automate like a bridge.

You can remove the "bridge" role from a computer, for example, if you want to assign this role to another computer.

The exact steps required to remove the "bridge" role depend on the ConnectWise Automate version that you use.

If you use ConnectWise Automate 11

1. In the ConnectWise Automate navigation tree, select the computer from which you want to remove the "bridge" role.
2. Right-click the selected computer, point to Commands → LabTech, and then click Kaspersky - Remove Kaspersky Endpoint Security Cloud Bridge Role.

   Configuration of the selected computer is updated and the "bridge" role is removed from the computer.

3. Double-click the selected computer. The computer management screen opens.
4. On the Automation () tab click the Detected Roles tile, and make sure that the "bridge" role is absent in the list of roles for the selected computer.

The "bridge" role is removed from the selected computer.

If you use ConnectWise Automate 12 or ConnectWise Automate 2019

1. In the ConnectWise Automate browser, select the computer from which you want to remove the "bridge" role.
2. Double-click the name of the selected computer. The computer management screen opens.
3. On the Automation () tab, click the Detected Roles tile.
4. Right-click the Kaspersky Endpoint Security Cloud Bridge role and in the context menu, click Delete Role.
5. In the confirmation window that opens, click Yes to confirm the action.
6. In the ConnectWise Automate navigation tree, right-click the name of the selected computer and in the context menu, point to Commands → Remote Agent and click Update Plug-ins.
7. On the Automation () tab of the computer management screen, click the Detected Roles tile and make sure that the "bridge" role is gone from the list of roles for the selected computer.

The "bridge" role is removed from the selected computer.