Prerequisites

When configuring integration, you must specify the parameters of the Kaspersky Lab solution that you integrate with: Kaspersky Security Center parameters or Kaspersky Endpoint Security Cloud parameters, and Autotask connection parameters. It is recommended that you check these parameters in advance in order to prepare for setting up integration.

Kaspersky Security Center parameters

Check the following parameters:

• Address of the computer on which Kaspersky Security Center Administration Server is installed.
• Credentials: user name and password for the computer on which Administration Server is installed.
• If you establish connection to the Administration Server through a proxy server, check the proxy server parameters: network address or domain name and credentials for the proxy server.

Kaspersky Endpoint Security Cloud parameters

Check the credentials of your Kaspersky Endpoint Security Cloud account: email address and password.

Autotask parameters

Credentials used to log in to Autotask: user name and password.

It is recommended to create and use a separate dedicated user with the API User security level rather than providing the credentials that you use to log in to Autotask. This security level must be set as Not required to change password. Because the API User security level does not allow logging in through the user interface, it eliminates many potential security risks associated with using an integration.

To set the "Not required to change password" security level:

1. In Autotask, select Admin → Features & Settings, expand the Resources/Users node, and then click Resources/Users.
2. Right-click a user name in the Resource Name column and select Edit Resource.
3. In the Resource Management window that opens, select the Security tab, and in the Security Level drop-down list select API User.
4. Click the Save & Close button.
5. Select Admin → Features & Settings, expand the Resources/Users node, and then click Security Levels.
6. In the Security Levels window that opens, click the Pencil icon next to the API User value in the Name column.
7. In the Security Level window that opens, expand the Other node and select the Not required to change password (password does not expire) check box.
8. Click Save & Close.

Additional prerequisites

During the integration process, it is required to add virtual servers or workspaces to your integration. These virtual servers or workspaces are then mapped to Autotask accounts.

For each client company represented by an account in Autotask, create and assign a separate Kaspersky Security Center virtual server / Kaspersky Endpoint Security Cloud workspace prior to integration.

One-to-one mapping is supported, and therefore the number of virtual servers or workspaces must not be more than the number of your managed accounts.

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