Kaspersky Security Integrations for MSP

Viewing accounts not integrated with Kaspersky Lab security applications

When configuring integration with Tigerpaw it is useful to check whether all Tigerpaw accounts are connected to Kaspersky Security Center virtual servers / Kaspersky Business Hub companies, or whether you accidentally skipped one or more accounts. For this purpose, you can use Tigerpaw Matrix template views that allow you to display all existing Tigerpaw accounts together with the virtual servers or companies to which they are mapped.

Kaspersky Security Integration with Tigerpaw adds its own fields to the Tigerpaw configuration. You can use these fields to create Accounts Matrix templates based on integration-specific information. For example, using standard Tigerpaw functionality, you can select clients that are not integrated with Kaspersky Security Center or Kaspersky Business Hub—that is, the clients whose accounts do not have a corresponding virtual server or company. Then you can manually, using filters, exclude accounts that do not use Kaspersky Lab security applications from your selection.

To view Tigerpaw accounts that are not mapped to virtual servers or companies:

1. Log in to Tigerpaw with your credentials.
2. In Tigerpaw, create a custom Accounts Matrix template and include the desired fields, for example:
   • Acct. Name from the General section.
   • Acct. No. from the General section.
   • Acct. Type from the General section.
   • Accounts Kaspersky virtual server or Accounts Kaspersky company from the Custom Fields section.

   Refer to Tigerpaw documentation for details about the Matrix template.

3. Filter the resulting information by the account type (for example, Customer) and by the name of the virtual server or company (for example, Is not empty).

   If the name of the virtual server or company is empty, the account is not mapped to any virtual server or company.