Prerequisites

When configuring integration, you must specify the parameters of the Kaspersky solution that you integrate with (Kaspersky Security Center or Kaspersky Business Hub) and specify ConnectWise Manage connection parameters. It is recommended that you check these parameters in advance in order to prepare for setting up integration.

Kaspersky Security Center parameters

Check the following parameters:

• Address of the computer on which Kaspersky Security Center Administration Server is installed.
• Credentials: user name and password for the computer on which Administration Server is installed.
• If you establish connection to the Administration Server through a proxy server, check the proxy server parameters: network address or domain name and credentials for the proxy server.

Kaspersky Business Hub parameters

Check the credentials of your Kaspersky Business Hub account: email address and password.

ConnectWise Manage parameters

Check the following parameters:

• Web address of the site that hosts the ConnectWise Manage Server.
• Name of your company in ConnectWise Manage, that is, the company name you use to log in to ConnectWise Manage.
• Public and private keys generated by ConnectWise Manage. Note that the private key is available only at the time the key is created.

  For details on how to generate the keys, see Setting up public and private keys in ConnectWise Manage.

Additional prerequisites

During the integration process, it is required to add virtual servers or companies to your integration. These virtual servers or companies are then mapped to ConnectWise Manage companies.

For each client company in ConnectWise Manage, create and assign a separate Kaspersky Security Center virtual server / Kaspersky Business Hub company prior to integration.

One-to-one mapping is supported, and therefore the number of virtual servers or companies must not exceed the number of your managed companies.

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