My Kaspersky is a single online resource for managing the protection of your devices and activation codes for Kaspersky Lab apps, and for requesting technical support.
To access My Kaspersky, you have to sign up. To do so, enter your email address and create a password.
To get Technical Support, you can do the following in My Kaspersky:
View a detailed history of your Technical Support requests.
Technical Support by email
Technical Support requests by email must contain the following information:
A specialist from Technical Support will send an answer to your question to My Kaspersky portal and to the email address that you have specified during registration.
Online request to the Virus Lab
You can send requests for examination of suspicious files and web resources to the Virus Lab. You can also contact the Virus Lab if Kaspersky QR Scanner generates a false alarm with regard to files and web resources that you do not consider to be dangerous.
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