How to create the "System Profiler" report on Mac OS X 10.6 (Snow Leopard)



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How to create the "System Profiler" report on Mac OS X 10.6 (Snow Leopard)

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2013 Aug 22 ID: 8420

When you create a request to Technical SupportKaspersky Lab specialists may need the "System Profiler" report to resolve your problem. In order to create the report with information about your system, perform the following actions:

  1. Open Finder.
  2. Select Applications -> Utilities.
  3. Double-click the System Profiler utility.

  1. In the menu bar of Mac OS X, select File and then Save as... from the open menu.

  1. Select the place to save the file in the Where field.
  2. In the File Format field, select System Profiler 4.0 (XML).
  3. Click on the Save button.

  1. Create a request to Kaspersky Lab Technical Support via the My Kaspersky Account service. Attach the created report to the request and describe your problem in all details.

You can find detailed instructions on how to save the "System Information" report on the computer working under Mac OS X 10.7 (Lion) in KB8419.

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