You can retrieve a RAM dump from a selected host with the Endpoint Agent component. To do so, you must create a memory dump retrieval task.
The resulting file can be saved only to a shared network resource.
To create a memory dump retrieval task:
This opens the task table.
This opens the task creation window.
You need to specify the path in the Universal Naming Convention (UNC) format: \\server\share\path
.
The RAM dump retrieval task is created. The task runs automatically after it is created.
As a result, the application places a RAW file or an archive that contains a RAW file on the shared network resource.
Users with the Security auditor role cannot create tasks.
Users with the Security officer role do not have access to tasks.