Changing the password of a user account

Only users with the KATA user account authentication type can change the password of their user account.

If you are using the distributed solution and multitenancy mode, follow these steps in the web interface of the PCN. In the SCN web interface, you can only change the password of your own account.

To change the password of a user account:

  1. Log in to the web interface with the application administrator account.
  2. In the window of the application web interface, select the Settings section, Users subsection. In the list of accounts, select the user account whose password you want to change.

    This opens the Edit user account window.

  3. In the New password field, enter a new password for the application web interface.

    The password must satisfy the following requirements:

    • Must not be completely or substantially the same as the user name
    • Must not contain dictionary words, popular combinations of letters, or examples of a keyboard layout (for example, Qwerty or passw0rd).
    • Must contain at least 8 characters.
    • Must contain at least three types of characters:
      • Uppercase character (A–Z).
      • Lowercase character (a–z).
      • Number.
      • Special character.

    As you enter your password, the application checks your password to make sure it meets basic requirements. The final check is performed after you click the Add button. Even if the preliminary check shows that the password satisfies the requirements, the final check may reject the password, displaying an error message in the application web interface. In that case, you need to take into account the error information and come up with a different password.

  4. In the Confirm password field, enter the new password again.
  5. Click Save.

The password of the application administrator account or user account is changed.

See also

Managing accounts of application administrators and users

Creating an administrator account for the application web interface

Creating a user account for the application web interface

Configuring user account table display

Viewing the user account table

Filtering user accounts

Clearing the account filter

Changing access permissions to PCN and SCN data for a user account

Enabling or disabling a user account

Changing the password of your own user account

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