Creating a trace file

To create a trace file:

1. Open the main application window.
2. In the lower part of the main application window, click the Support button.

   The Support window opens.

3. Click the Tracing link to open the Tracing window
4. In the Level drop-down list, select the level of detail for the trace file.

   You are advised to clarify the required level of detail with a Kaspersky Technical Support specialist. The default value is Diagnostic (300).

5. Click the Enable button to start tracing.
6. Reproduce the situation which caused the problem.
7. Click the Disable button to stop tracing.

Created trace files are stored in the /var/log/kaspersky/kess/ directory. Trace files contain information about the operating system, and may also contain personal data.

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