Kaspersky Password Manager may display an error when you add documents to the vault.
Problem |
Solution |
---|---|
The app can't add a password-protected PDF file to the vault. |
Disable password protection of the PDF file and try again. |
The PDF file is too large. |
You can only add files up to 20 MB to the vault. Reduce the size of the PDF file and try again. |
The image format is unsupported. |
Convert the image to a JPEG, PNG, or BMP file and try again. |
Your vault contains an image with the same name. |
Make sure you haven't added this image to your vault yet. Rename the image and try again. |
The image is too large. |
Reduce the size of the image and try again. |
The app does not display PDF files located on an SD card. |
Move the PDF files from the SD card to your device and try again. |