A connection gateway waits for connections from Administration Server, rather than establishes connections to Administration Server. It means that right after a connection gateway is installed on a device in the DMZ, Administration Server does not list the device among managed devices. Therefore, you need a special procedure to ensure that Administration Server initiates a connection to the connection gateway.
To add a device with a connection gateway as a distribution point:
This opens the Add distribution point window.
We recommend that you have a separate group for external managed devices.
After you perform these actions, the list of distribution points contains a new entry named Temporary entry for connection gateway.
Administration Server almost immediately attempts to connect to the connection gateway at the address that you specified. If it succeeds, the entry name changes to the name of the connection gateway device. This process takes up to five minutes.
While the temporary entry for the connection gateway is being converted to a named entry, the connection gateway also appears in the Unassigned devices group.
To add a connection gateway to a previously configured network, reinstall the Network Agent on devices that you want to connect to the newly added connection gateway.