An Administration Server connection profile is available only on devices running Windows and macOS.
To create a profile for connecting Network Agent to Administration Server for out-of-office users:
If you want to create a connection profile for a group of managed devices, open the Network Agent policy of this group. To do this, do the following:
In the main menu, go to Assets (Devices) → Policies & profiles.
Click the current path link.
In the window that opens, select a required administration group.
After that, the current path is changed.
Add the Network Agent policy for the group of managed devices. If you have already created it, click the Network Agent policy name to open the policy properties.
If you want to create a connection profile for a specific managed device, do the following:
In the main menu, go to Assets (Devices) → Managed devices.
Click the name of the managed device.
In the managed device properties window that opens, go to the Applications tab.
Click the name of the Network Agent policy to which only the selected managed device applies.
In the properties window that opens, go to Application settings → Connectivity→ Connection profiles.
In the Administration Server connection profiles section, click the Add button.
By default, the list of connection profiles contains the <Offline mode> and <Home Administration Server> profiles. Profiles cannot be edited or removed.
The <Offline mode> profile does not specify any Server for connection. Therefore, Network Agent, when switched to that profile, does not attempt to connect to any Administration Server while applications installed on client devices run under out-of-office policies. The <Offline mode> profile can be used if devices are disconnected from the network.
The <Home Administration Server> profile specifies the connection for the Administration Server that was selected during Network Agent installation. The <Home Administration Server> profile is applied when a device is reconnected to the home Administration Server after it was running on an external network for some time.
In the Configure profile window that opens, configure the connection profile:
If this option is enabled, the connection is established through a secure port, by using SSL protocol.
By default, this option is enabled. We recommend that you do not disable this option so your connection remains secured.
Select the Use proxy server option if you want to use a proxy server when connecting to the internet. If this option is selected, fields are available for entering settings. Specify the following settings for a proxy server connection:
User account under which connection to the proxy server is established (this field is available if the Proxy server authentication check box is selected).
Password set by the user under whose account the proxy server connection is established (this field is available if the Proxy server authentication check box is selected).
To see the entered password, click and hold the Show button for as long as you require.
Select this check box to allow the applications installed on a client device to use policy profiles for devices in out-of-office mode, as well as out-of-office policies, at any connection attempt if the Administration Server is not available. If no out-of-office policy has been defined for the application, the active policy will be used.
If this option is disabled, applications will use active policies.
If this option is enabled, the profile will only be used for downloading updates by applications installed on the client device. For other operations, connection to the Administration Server will be established with the initial connection settings defined during Network Agent installation.
If this option is enabled, Network Agent connects to Administration Server using the settings specified in the profile properties.
If this option is disabled, Network Agent connects to Administration Server using the original settings that have been specified during installation.
This option is available if the Use to receive updates only option is disabled.
By default, this option is disabled.
A profile for connecting Network Agent to Administration Server is created for out-of-office users. When Network Agent connects to Administration Server by using this profile, applications installed on the client device will use policies for devices in out-of-office mode or out-of-office policies.