Downloading a system information archive to the hard drive

To download a system information archive to the hard drive:

1. In the main window of the application web interface, open the management console tree and select the Settings section and Log subsection.
2. In the lower right corner of the window, click the System information link.

   The System information for technical support window opens. It displays a list of archives containing system information. If there are no system information archives in the list, you can create an archive.

3. Click the link containing the archive name to start downloading the archive to the hard drive.

The archive in TGZ format is downloaded to the hard drive of your computer in the folder specified as the destination folder for downloading files from the Internet in the settings of the browser that you use to manage Kaspersky Secure Mail Gateway.

See also System information for Technical Support Creating a system information archive Deleting a system information archive

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