About data provision

The application operates with the use of data whose transmission and processing requires the consent of the Kaspersky Secure Mail Gateway administrator.

You can view the list of data and the terms on which it is used as well as give consent to data processing in the following agreements between your organization and Kaspersky Lab:

In the End User License Agreement (for example, when installing the application or upgrading the system in the Settings section, System Upgrade subsection of the main window of the application's web interface).
According to the terms of the End User License Agreement that you have accepted, you consent to the automatic transmission to Kaspersky Lab of the information enumerated in the License Agreement under Data Submission. This information is needed to improve the level of mail server security.
In the KSN Statement.
If you agree to participate in Kaspersky Security Network, information collected during the application's operation on the computer is automatically forwarded to Kaspersky Lab. The KSN Statement specifies the list of data that is transmitted.

Kaspersky Lab protects any information received in this way as prescribed by law and applicable rules of Kaspersky Lab.

Kaspersky Lab uses any received information in anonymized form and as general statistics only. General statistics are automatically generated using original collected information and do not contain any personal data or other confidential information. The original information received is destroyed as new information is accumulated (once a year). General statistics are stored indefinitely.

User data may be present in the following Kaspersky Secure Mail Gateway components:

Message queue (file names, email addresses of message senders and recipients, message texts).
Backup (file names, email addresses of message senders and recipients, message texts).
Application reports (file names, email addresses of message senders and recipients).
Application event log (email addresses of message senders and recipients, names of attachment files, IP addresses of computers of message senders).
Trace files (file names, paths to files, proxy server names, user account data, IP addresses of computers that connect to application database update sources, names and IP addresses of update sources, information about files downloaded and the download speed).
Files storing settings of the connection to the LDAP server and proxy server (data of LDAP server and proxy server user accounts).

When it connects to DNS, SURBL, and DNSBL servers, Kaspersky Secure Mail Gateway uses the IP addresses and FQDN names of domains that contact these servers.

Managing the application via the management console of Kaspersky Secure Mail Gateway in Technical Support Mode with super-user account privileges lets you manage dump settings. A dump is generated during application crashes and may be needed to analyze the causes of the crash. The dump may include any data, including fragments of messages and files analyzed.

The corporate LAN administrator is responsible for access to this information.

By default, dump generation in Kaspersky Secure Mail Gateway is disabled.

Data of the email message queue currently being processed by Kaspersky Secure Mail Gateway as well as data of LDAP server and proxy server user accounts are stored in Kaspersky Secure Mail Gateway in unencrypted form.

Such data can be accessed from the Kaspersky Secure Mail Gateway Management Console in Technical Support Mode with super-user account privileges.

The administrator of Kaspersky Secure Mail Gateway must personally ensure the security of such data.

The administrator of Kaspersky Secure Mail Gateway is responsible for access to this information.

Data about events and processes of Kaspersky Secure Mail Gateway is logged and stored in the following Kaspersky Secure Mail Gateway logs:

Event log
Trace log