The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Exchanging information with Firebase Cloud Messaging

Kaspersky Endpoint Security for Android uses the Firebase Cloud Messaging (FCM) service to ensure timely delivery of commands to mobile devices and forced synchronization when policy settings are changed.

To use the Firebase Cloud Messaging service, you must define the service settings in Kaspersky Security Center Web Console or Cloud Console.

To enable Firebase Cloud Messaging in Kaspersky Security Center Web Console or Cloud Console:

  1. In the main window of Kaspersky Security Center Web Console or Cloud Console, select Devices > Mobile > Android devices synchronization.

    The Android devices synchronization window opens.

  2. In the Sender ID and Server key fields, specify the Firebase Cloud Messaging settings: SENDER_ID and API Key.

Firebase Cloud Messaging is enabled.

To obtain a Sender ID and the Server key:

  1. Register on Google portal.
  2. Go to Google Cloud Platform.
  3. Create a new project.

    Wait for the project to be created.

  4. Find the relevant SENDER_ID of the project.
  5. Enable Google Firebase Cloud Messaging for Android.
  6. Follow the onscreen instructions to create credentials.
  7. Retrieve the API Key from the properties of the newly created credentials.

For detailed information about operations in Google Cloud Platform, please refer to its documentation.

You now have a Sender ID and a Server key to configure the Firebase Cloud Messaging settings.

If the Firebase Cloud Messaging settings are not defined, commands on the mobile device and policy settings will be delivered when the device is synchronized with Kaspersky Security Center, according to the schedule set in the policy (for example, every 24 hours). In other words, commands and policy settings will be delivered with a delay.

For the purposes of supporting the main functionality of the product, you agree to automatically provide the Firebase Cloud Messaging service with the unique ID of the app installation (Instance ID), and the following data:

Data is transmitted to Firebase services over a secure connection. Access to and protection of information is regulated by the relevant terms of use of the Firebase services: Firebase Data Processing and Security Terms, Privacy and Security in Firebase.

To prevent the exchange of information with the Firebase Cloud Messaging service:

  1. In the main window of Kaspersky Security Center Web Console or Cloud Console, select Devices > Mobile > Android devices synchronization.

    The Android devices synchronization window opens.

  2. Click Reset.
  3. In the window that opens, click the OK button to confirm resetting.

The Firebase Cloud Messaging settings are cleared.

Page top