Configuring an Exchange mailbox on iOS MDM devices

To enable the iOS MDM device user to use corporate email, calendar, contacts, notes, and tasks, add the user's Exchange ActiveSync account on the Microsoft Exchange server.

By default, an account with the following settings is added on the Microsoft Exchange server:

• Email is synchronized once per week.
• The user can move messages between the user's accounts and synchronize account addresses.
• The user can use any email clients (other than Mail) to use email.
• The SSL connection is not used during transmission of messages.

You can edit the specified settings when adding the Exchange ActiveSync account.

To add the Exchange ActiveSync account of the iOS MDM device user:

1. In the console tree, in the Managed devices folder, select the administration group to which the iOS MDM devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.

   Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

4. In the policy Properties window, select the Exchange ActiveSync section.
5. Click the Add button in the Exchange ActiveSync accounts section.

   The Exchange ActiveSync account window opens on the General tab.

6. In the Account name field, enter the account name for authorization on the Microsoft Exchange server. You can use macros from the Macros available drop-down list.
7. In the Server address field, enter the network name or IP address of the Microsoft Exchange server.
8. To use the SSL (Secure Sockets Layer) data transport protocol to secure the transmission of data, select the Use SSL connection check box.
9. In the Domain field, enter the name of the iOS MDM device user's domain. You can use macros from the Macros available drop-down list.
10. In the Account User Name field, enter the name of the iOS MDM device user.

    If you leave this field blank, Kaspersky Device Management for iOS prompts the user to enter the user name when applying the policy on the iOS MDM device. You can use macros from the Macros available drop-down list.

11. In the Email address field, specify the email address of the iOS MDM device user. You can use macros from the Macros available drop-down list.
12. In the Password field, enter the password of the Exchange ActiveSync account for authorization on the Microsoft Exchange server.
13. Select the Additional tab and configure the additional settings of the Exchange ActiveSync account:
    • Number of Days to Sync Mail for <time period>.
    • Authentication type.
    • Allow movement of messages between accounts.

      If you want to prohibit saving, moving, and sharing attachments from a corporate mailbox, clear the Allow movement of messages between accounts, Allow non-managed apps to use documents from managed apps, and Allow managed apps to use documents from non-managed apps check boxes.

    • Allow sync of recent addresses.
    • Allow use of only Mail app.
14. Configure the settings for using the S/MIME protocol in the Mail app. S/MIME is a protocol for transmitting digitally signed encrypted messages.
    • To use the S/MIME protocol to sign outgoing mail, select the Sign messages check box and select a certificate for the signature. A digital signature confirms the authenticity of the sender and indicates that the contents of the message have not been modified during transmission to the recipient. A message signature is available on devices running iOS version 10.3 or later.
    • To use the S/MIME protocol to encrypt outgoing mail, select the Encrypt messages by default check box and select a certificate for encryption (public key). Message encryption is available on devices running iOS version 10.3 or later.
    • To enable a user to encrypt individual messages, select the Show toggle button for encrypting messages check box. To send encrypted messages, the user must click the icon in the Mail app in the To field.
15. Click OK.

    The new Exchange ActiveSync account appears in the list.

16. Click the Apply button to save the changes you have made.

As a result, once the policy is applied, Exchange ActiveSync accounts from the compiled list will be added on the user's mobile device.

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