Connecting iOS MDM devices to AirPrint

To enable printing of documents from the iOS MDM device wirelessly using AirPrint technology, configure automatic connection to AirPrint printers. The mobile device and printer must be connected to the same wireless network. Shared access for all users has to be configured on the AirPrint printer.

To configure the connection of an iOS MDM device to an AirPrint printer:

1. In the console tree, in the Managed devices folder, select the administration group to which the iOS MDM devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.

   Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

4. In the policy Properties window, select the AirPrint section.
5. Click the Add button in the AirPrint printers section.

   The Printer window opens.

6. In the IP address field, enter the IP address of the AirPrint printer.
7. In the Resource Path field, enter the path to the AirPrint printer.

   The path to the printer corresponds to the rp (resource path) key of the Bonjour protocol. For example:

   • printers/Canon_MG5300_series
   • ipp/print
   • Epson_IPP_Printer
8. Click OK.

   The newly added AirPrint printer appears on the list.

9. Click the Apply button to save the changes you have made.

As a result, once the policy is applied, the mobile device user can wirelessly print documents on the AirPrint printer.

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