Statuses of client devices in Kaspersky Security Center
A Kaspersky Security Center client device is a device on which the Network Agent and a managed Kaspersky application are installed. A protected virtual machine (a virtual machine on which the Light Agent component is installed) and an SVM (a special virtual machine on which the Protection Server component is installed) are Kaspersky Security Center client devices. Information about the state of a client device in Kaspersky Security Center is displayed by the client device status (OK, Critical, or Warning).
The client device status changes to Critical or Warning for the following reasons:
According to the rules defined in Kaspersky Security Center. For example, the status changes if a security application is not installed on the device, a virus scan has not been performed in a long time, anti-virus databases are outdated, or the license has expired. For details about the reasons for status changes and configuring status assignment conditions, refer to the Kaspersky Security Center Help of the relevant version.
Kaspersky Security Center receives the device status from the managed application, i.e. from Kaspersky Security solution components.
Receipt of the device status from the managed application must be enabled in Kaspersky Security Center in the lists of conditions for assigning the Critical and Warning statuses. Conditions for assigning device statuses are configured in the properties window of an administration group.
The SVM status changes in the following cases:
No connection to the Integration Server.
No connection to the virtual infrastructure.
Kaspersky Security Network Terms of Use must be accepted.
Kaspersky Security Network is enabled in the Protection Server policy, but the KSN service is unavailable.
Support for the installed version of the Kaspersky Security solution has ended.
The status of a protected virtual machine changes in the following cases:
No connection to the Integration Server
No connection to the SVM.
A modification of files or the registry was detected on the virtual machine.