HTC devices

Kaspersky app has the following known issues and possible solutions on HTC devices:

Due to certain firmware features of HTC devices, issues may arise while entering a password using any layouts but the English one.

Language switch does not work in the password field. The issue is known to occur on HTC M8.

To enter a password in a non-English layout, use one of the following options:

1. Install a third-party keyboard from a mobile app store and use it to enter the password.
2. Enter the password in another application, then copy and paste it into the password input field.

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