How to check the connection to Kaspersky Security Network

Your connection to Kaspersky Security Network may be lost for the following reasons:

• You do not participate in Kaspersky Security Network.
• Your computer is not connected to the Internet.
• Current key status does not allow connecting to Kaspersky Security Network. For example, a connection to KSN may be unavailable due to the following reasons:
  • The application is not activated.
  • License or subscription has expired.
  • License key issues have been identified (for example, the key has been added to denylist).

  The current status of the key is displayed in My Kaspersky.

To check the connection to Kaspersky Security Network:

1. Open the main application window.
2. Go to Security settings → Kaspersky Security Network.

The Kaspersky Security Network window shows the status of your connection to Kaspersky Security Network.

Page top