In some cases, Kaspersky application cannot determine the state of the hard drive due to the following limitations:
The hard drive does not support S.M.A.R.T technology.
The S.M.A.R.T. feature is turned off on the hard drive.
Kaspersky application does not support:
Type of connected hard drive
Type of USB controller of the hard drive
The hard drive is disabled.
The hard drive belongs to a virtual machine, for example, VMWare. Information about the health of such hard drives is either not displayed or displayed incorrectly.