About your subscription
The subscription determines your application usage settings (subscription expiration date and the number of protected devices). Your subscription is provided in accordance with the End User License Agreement.
A subscription entitles you to the following kinds of services:
- The right to use the application on one or several devices. The number of devices on which you may use the application is specified in the End User License Agreement.
- Assistance from Kaspersky Technical Support
- Obtaining other services available from Kaspersky or its partners during the term of the subscription.
We recommend renewing the subscription before it expires, in order to ensure maximum protection of your computer against all security threats. If auto-renewal is disabled, or the application cannot renew your subscription for some reason (your bank card has expired or has been blocked), when the subscription expires, a grace period can be activated to let you renew the subscription; you can use the complete functionality of the application without limitations while the grace period is active. If you have not renewed your subscription, the application may switch to limited functionality mode when the grace period expires. The duration of limited functionality mode depends on your region and licensing terms. For information about the expiration date of the grace period and the limited functionality mode, see the Profile section.
About subscriptions purchased from service providers
You can obtain a subscription from a service provider (for example, from your Internet provider). You can pause or resume your subscription, renew it automatically, or cancel it. You can manage your subscription in your account on the website of the service provider that sold you the subscription. Depending on the subscription provider, the set of subscription management options may vary.
To activate the subscription on your device, apply the activation code received from your service provider. In some cases, an activation code can be downloaded and applied automatically.
If another subscription is already active in the application when you get a subscription from a service provider, the application will be used with the subscription from the service provider. Your current subscription can be used on a different device until it expires.
A subscription can be unlimited (with no expiration date) or limited (for example, to one year). Unlimited subscriptions are renewed automatically as long as timely prepayment has been made to the service provider. To continue using the application after a limited subscription expires, you must take steps to renew it.
When using the application with a subscription that you received from a service provider, you cannot add a new activation code to keep the subscription going.
If you did not renew the subscription, or the service provider was unable to renew your subscription automatically, once it expires, you may be granted a grace period to renew the subscription; the functionality of the application remains available during the grace period. The application may switch to limited functionality mode when the grace period expires. If the service provider does not provide a grace period or a limited functionality mode, all functionality of the application stops being available when the subscription expires.
About subscriptions purchased through the App Store or Google Play
If you purchased a subscription through the App Store or Google Play for use on Microsoft Windows devices, at the end of the term for your subscription, you must repurchase a subscription using the App Store or Google Play. In this event, you are not allowed to auto-renew your subscription on our partner's websites or at the Kaspersky website.
You can also get a free trial subscription in App Store or Google Play. Please note that after the evaluation period ends, the application automatically switches to the paid mode, and your bank card will be billed. If you do not want to keep using the application with this subscription, you must cancel the subscription before the trial period ends.