Premium Support Services

Premium Support Services on the phone is not available in some regions. You will be able to use Premium Support Services under a paid subscription only.

Our help in installing the application

If you run into problems with installing the application on your computer, you can phone us and Kaspersky staff will remotely:

• Start the installation process.
• Make sure that the application was installed without errors.
• Tell you about the functionality and settings of the application.
• Answer all your questions about the application and the installation process.
• Configure the application in accordance with your needs.
• Make sure that the application is installed, configured, and working correctly.

Contacting Kaspersky Technical Support without waiting in line

You can contact a Technical Support operator over the phone or in chat without waiting in line. Your phone call will be processed with a high priority. You can also contact a Technical Support operator using the chat application that Kaspersky staff can use to help you remotely.

Remote support

With one click, you can contact a Kaspersky expert who will, if necessary, connect to your computer and help solve your problem remotely!

Scanning for viruses and disinfection

Professional assistance in scanning for viruses and removing viruses and spyware from the computer where the Kaspersky application is installed.

Checking computer health

Our experts will thoroughly analyze your device to ensure high performance and security.

To use premium Technical Support, call the phone number in the region where you bought Kaspersky Premium subscription.

Page top