Connecting mobile devices

The following is the process for connecting mobile devices to Kaspersky Next:

1. By using Kaspersky Next Management Console, you send mobile device users a message to prompt them to connect their devices.

   The Kaspersky Next component that provides a user interface for configuring and tracking the operation of Kaspersky Next.

   You can only send a message with instructions to users whose email addresses have been added to the Management Console.

   Using a message containing instructions, a user can connect only a single device. To protect multiple devices owned by a single user, you must send the user a separate message for each device.

2. The user clicks the link in the message or uses the attached QR code to download and install the security application on his or her device.

   The Kaspersky application that protects computers, mobile devices, and data stored on them from malware. One of the following Kaspersky applications can be employed as your security application:

   • For Windows devices: Kaspersky Endpoint Security for Windows
   • For Mac devices: Kaspersky Endpoint Security for Mac
   • For Android devices: Kaspersky Endpoint Security for Android
3. Kaspersky Next detects the type of the operating system (whether it is Android or iOS) on the device. It also checks the company workspace for an APNs certificate. Depending on the type of operating system and the availability of a certificate, Kaspersky Next prompts the user to download the necessary software to the device.
   • Android device.

     Kaspersky Next redirects the user to Google Play. The Google Play app store must be chosen in advance as the default app store of the device. The user downloads and installs Kaspersky Endpoint Security for Android. When Kaspersky Endpoint Security for Android is running, the device connects to Kaspersky Next.

     Occasionally, during the initial configuration of Kaspersky Endpoint Security for Android on the user's device, the device may fail to connect to Kaspersky Next. In this case, the user must remove Kaspersky Endpoint Security for Android, and then install it again. When the app is run for the first time, the user can copy the download link from the email message with the instructions, and then paste it in the Server field.

     Kaspersky Next cannot manage an Android device if Kaspersky Endpoint Security for Android is installed via KNOX Mobile Enrollment or through third-party Enterprise Mobility Management (EMM) solutions. In this case, the user must remove Kaspersky Endpoint Security for Android, and then install it again, as described in this section.

   • iOS device with an APNs certificate installed.

     Kaspersky Next automatically downloads an iOS MDM profile. After that, the user must go to the settings on his or her device, and then install the downloaded profile. When the iOS MDM profile is installed, the iOS device connects to Kaspersky Next.

     Without an APNs certificate, it is not possible to manage iOS devices.

   After the applications are installed and run automatically, the device appears in the list of devices in Kaspersky Next Management Console.

To send users a message containing instructions for downloading and installing a security application:

1. Open Kaspersky Next Management Console.
2. Select the Users section.

   The Users section contains a list of users and groups of users that have been added to Kaspersky Next.

3. Select the check boxes next to the names of user accounts to which you intend to send a message containing instructions for installing security applications on devices.
4. Above the list of user accounts, click the Send instructions button.

   You can also send messages in the details window of a user, inviting that user to install a security application on the device. To send a message containing instructions, click the link with a user account name in the list of users, and then click the Send instructions to install button.

   After the user installs the security applications and all the devices are connected to Kaspersky Next, information in the Devices and Users lists will be updated and expanded. The Devices list will show the connected devices. The Users list will show the number of devices that have been connected by the user and their respective statuses.

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