This section describes how to get technical support and the terms on which it is available.
When you contact Kaspersky Technical Support, always include the following information:
Your Kaspersky Next user email.
The Kaspersky Next server address (starting with https://s0XX.cloud.kaspersky.com:8080) of the workspace that you experience problems in.
Whether the issue is related to one or several of your workspaces.
An instance of Kaspersky Next created for a specific company. When you create a workspace, Kaspersky creates and configures the infrastructure behind this workspace. You use Kaspersky Next Management Console to manage your workspace and the security applications installed on the devices of the company.
The workspace ID (listed under Support in the lower-left corner of your Kaspersky Next workspace).
The license ID (also listed under Support in the lower-left corner of your Kaspersky Next workspace).
The name of the browser that you use, plus full version information.